Placing an Order Questions & Answers

  • Q: Can orders to be phoned in?
  • A:Yes. Phone orders can be placed by dialing 1-910-251-5797.
  • Q:Is sales tax added to my order?
  • A:If your shipping address is located within North Carolina, sales tax will be automatically added in accordance with individual county regulations. Sales tax is not added to any order that is shipped outside of North Carolina.
  • Q:When will my credit card be charged?
  • A:Your card will be charged at the moment the shipment is picked up by the carrier.
  • Q:Can I make changes to or cancel my order after it has been submitted?
  • A:Our goal is to process and ship your order as quickly as possible; therefore, changes or cancellation can only occur up to two hours after it has been submitted (or one hour in the months of October, November and December). Please note: to make changes you must call the Battleship North Carolina Gift Shop, 1-910-251-5797, Monday through Friday 9:00am-4:00pm ET. These changes include order cancellation requests, address changes, upgraded shipping or adding items to your order.